Hubli
Continuous rains in the district have caused power cuts and the falling of electric poles. Transformer failures are common, causing disturbances for residents, who are often confused about whom to contact for complaints. To address this, Hubli Electricity Supply Company (HESCOM) has opened a WhatsApp helpline.
Residents can share photos and videos of electrical problems through this helpline. This helps HESCOM understand the seriousness of the issues and prepare to start work immediately. Consumers can contact the HESCOM helpline at 1912 or use the WhatsApp number 9480883899 for their electricity problems, complaints, along with photos and videos. Sharing visual evidence of problems on WhatsApp will aid in efficient operations.
HESCOM has also set up a 24×7 centralized customer service center at its corporate headquarters. This center handles the registration and prompt redressal of customer complaints and ensures proper monitoring. Electricity consumers covered by HESCOM can call the helpline at 1912 free of charge for their electricity-related complaints. Complaints registered will be immediately responded to and resolved.Additionally, complaints can be lodged through email at [email protected], Facebook at https://www.facebook.com/hescomhbl, and X at https://twitter.com/HubliHescom. Complaints related to transformer failure can also be made on the toll-free number 1800-425-4754. HESCOM has assured that all complaints will be addressed promptly and efficiently.
