Bengaluru
Many Residents In Bengaluru Are Facing Difficulties In Paying Their Electricity Bills For The Month Of July Through The BESCOM Mitra Mobile Application. The Bengaluru Electricity Supply Corporation (BESCOM) Typically Distributes The App To Homes For Convenient Bill Payment, But This Month, Around 11,000 Households Have Not Been Able To Access Their Bills On The App. While Physical Bills Have Been Delivered To These Households, The Bills Have Not Been Uploaded Onto The ‘Bescom Mitra’ App. This Issue Extends Beyond The App Itself. Those Attempting To Pay Their Bills At Bangalore One Centers Are Also Encountering Problems. Upon Entering Their Bill Number Or ID, Some Users Are Being Shown A Zero Bill, Rendering Them Unable To Make The Payment. As A Result, Many Are Being Compelled To Visit BESCOM Offices In Person To Settle Their Bills Offline. For Individuals Who Have Grown Accustomed To Using Mobile Apps Or Visiting BESCOM Offices To Pay Their Bills, This Situation Is Causing Inconvenience. The Lack Of Bill Collection Counters In All BESCOM Offices Is Adding To The Complexity. Finding BESCOM Offices Equipped With Bill Counters Has Become A Challenge, Further Complicating The Payment Process. Even The BESCOM Staff Themselves Seem Unsure About The Accurate Locations Of BESCOM Offices With Bill Counters, Adding A New Layer Of Frustration For Customers.
