Rapido Implements Safety Measures After Incident Of Sexual Harassment

Bike taxi aggregator Rapido has taken immediate action after a distressing incident where a woman passenger faced sexual harassment during a ride. The company has suspended the accused rider involved in the incident and issued a heartfelt apology to the victim, Athira Purushothaman. In light of the incident, Rapido has urged its customers not to share their mobile numbers with the riders while traveling in bike taxis. Instead, all communications will be facilitated through a secure third-party call masking service, ensuring privacy and security for both customers and riders. Furthermore, the company has advised customers to verify the details of the captain and the vehicle before commencing their journey. If there is any mismatch between the rider and the bike from the details provided in the app, customers are advised not to proceed with the ride, as this necessary precaution will help prevent untoward incidents and foster a safer environment for everyone. Rapido emphasizes that it conducts rigorous background checks on all bike riders who register on their platform. These checks are designed to ensure the credibility of the riders, and only trustworthy individuals become Rapido captains. Athira Purushothaman, the victim of the recent incident, expressed her gratitude to the Electronics City police for their swift action in arresting the accused. She remarked that prioritizing such incidents sends a strong message of support and hope for women’s safety. By implementing these safety measures and taking decisive action against any misconduct, Rapido is committed to providing a secure and reliable experience for all its customers and riders.