New Delhi

As India acts tough on launching new artificial intelligence (AI) models in the country, trust is the single biggest priority to create safe and responsible large language models (LLMs) so that the data remains safe, according to Arundhati Bhattacharya, CEO and Chairperson of Salesforce India.

In an interaction with source, Bhattacharya said they are considering setting up a public sector initiative for AI and will address things in a manner that the government wants them to comply with.

The government has a lot of stringent processes and rules which we need to be able to completely comply with. We intend to be able to do that and only then, we will go in for it. It’s one of the reasons why we didn’t start Public Sector AI immediately, she informed.

According to her, Salesforce has an advantage because we do things in a manner that ensures that issues with AI are screened and weeded out before it reaches the final stage.

The former SBI Chairperson said that the current government AI rules do not directly apply to them as they are not a B2C or end-user platform.

We are a Cloud service provider. Anyone who is logging into our systems is doing so on behalf of a company and, therefore, they are dealing more with company matters than those that are pertaining to individual consumers, she explained.

We basically allow people to bring in their own AI models. We ask customers to tell us which model they would be comfortable with and we will integrate that model with you, for you.