CH NEWS, CHITRADURGA
District In-charge Minister T. Raghumurthy said the newly launched Prajaseva branch will help people get quicker responses and timely solutions to their problems.
He made the statement while inaugurating the public service facility at the Zilla Panchayat office in Chitradurga on Saturday.
Raghumurthy said the initiative was introduced following Chief Minister D.K. Shivakumar’s vision of making government services faster and more accessible. He said people visiting district and taluk offices should not face unnecessary delays. The earlier Gramophone system has been expanded under Prajaseva to cover several departments, including the Deputy Commissioner’s office, Zilla Panchayat, taluk offices and the Education Department.
The minister stressed that the new branch should not merely receive applications or record complaints online. Officials must examine each grievance, respond promptly and ensure that suitable action is completed within the prescribed time. He said the main purpose of the system is to provide meaningful relief to citizens.
Zilla Panchayat Chief Executive Officer Dr. S. Akash said the existing Gram Phone rural toll-free helpline, 1800-425-1978, would support the new service. The helpline has been operating since November and has received 2,747 calls concerning rural development. He said nodal officers in each taluk would monitor complaints and forward them to the concerned Gram Panchayat Development Officer for action.
MLA K.C. Virendra Pappi, District Collector T. Venkatesh and other officials attended the inauguration. The administration said the system would strengthen communication between citizens and government departments, helping rural residents resolve local issues without repeated visits to offices.
Renovated T.R.S.U theatre opens with fresh promise
Minister T. Raghumurthy inaugurated renovated T.R.S.U theatre on Independence Day, urging officials and local communities to protect public buildings through regular maintenance. The theatre, built in 2006, had fallen into disrepair despite earlier renovation work. The latest upgrade, costing Rs. 2.70 crores, includes Dolby sound, modern lighting, an LED stage screen and air conditioning. More than 100 workers spent over a year completing the project.
Raghumurthy said community halls built with public money must remain useful and safe. He also called for local maintenance committees and better toilet facilities.