Blurb
GCCs evolve into innovation hubs, driving research, design and high-value services while playing a crucial role in India’s Viksit Bharat vision: Labour Ministry
New Delhi
Global Capability Centres (GCCs) have evolved from back-office support units into high-value hubs for research, design and innovation, making them a key pillar of India’s economy and an important contributor to the vision of Viksit Bharat, a senior Labour Ministry official said on Thursday.
Ajoy Sharma, Additional Secretary and Director General (Employment), Ministry of Labour and Employment, said the GCC sector has witnessed remarkable growth over the years and is now undertaking advanced activities that place it much higher in the global value chain.
Speaking in the national capital, Sharma said the traditional perception of GCCs as cost-effective back-office operations has changed significantly.
“GCCs have grown tremendously. Earlier, they were viewed mainly as entities performing back-office work, but today they are engaged in research and design activities, which are much higher up the value chain,” he said.
According to Sharma, the transformation of GCCs reflects India’s broader economic progress and strengthens the country’s position as a global innovation and technology destination. He noted that the sector has become an important pillar of the Indian economy during a period of rapid economic transformation.
Referring to Prime Minister Narendra Modi’s vision of Viksit Bharat, Sharma said achieving the goal of making India a developed nation requires collective efforts from the government, industry and all stakeholders.
He said the GCC sector is well aligned with the country’s long-term development objectives and is expected to play a significant role in supporting innovation, employment and economic growth.
Sharma stressed that the responsibility for achieving the Viksit Bharat vision does not rest solely with the government. Instead, it requires close collaboration between ministries, businesses and other stakeholders through a whole-of-government approach.
“Every ministry is working hand in hand, and it is a whole-of-government approach. Industry and all stakeholders also have an important role to play in achieving the vision of Viksit Bharat,” he said.
India has emerged as one of the world’s leading destinations for Global Capability Centres, with multinational companies increasingly establishing centres focused on technology development, engineering, digital transformation, artificial intelligence, research and product innovation, further strengthening the country’s position in the global knowledge economy.